Posts Tagged ‘usability’

LinkedIn Usability Woes (or “How come there are two Irish Linux Users Groups?”)

Thursday, July 10th, 2008

One of my fellow members of the Irish Linux Users Group posted a link to a newly created LinkedIn Group so that members could connect to each other using the Group as a reference point.
It’s a shame that LinkedIn don’t [yet] provide a search facility for locating such groups as I had already created such a group for ILUG back in October last year – however it does prove a point that it hadn’t been getting much publicity for ILUG members to make use of it.
To prevent this from happening again I’ve placed prominent links for the linkedin and facebook groups on the linux.ie website.
Thankfully there were only a handful of people that joined the second group before we noticed this gaff but it does highlight yet another usability issue with linkedin, which is this:

  1. Importing a CSV file requires you to have firstname, lastname and email address in the file. Why? The people you reference in the file must already be on linkedin so just providing their email address should suffice.
  2. Manually entering this data on the linkedin website can only be done one record at a time; and again you must provide the persons firstname, surname and email address – heaven help you if you enter Thom E. Gemcitty rather than Thom E Gemcitty for example – round trips to the server for adding such data is so web 0.1; I would expect this data to be entered in a spreadsheet-like-grid that the user then verifies and saves.