There’s one thing that drives me mad (ok, there’s plenty, but this is one of them!) and that’s journalists writing incorrect technical articles when they really don’t have a clue what they’re talking about. While I admit there are plenty of excellent tech journalists writing for Irish media, there are some that come out with absolute tripe, such as this article in the Sunday Business Post about spoofing.
The author claims that Eircom should be more proactive in monitoring it’s network for customers who have servers dialled up un-wittingly due to customers having mis-configured LAN’s. How can he honestly expect this to be done given A) The resources (in manpower and hardware) required to actively monitor every connection constantly, and B) Given that these problems are caused by incompotence on the behalf of whoever set up the network initially that resulted in spurious traffic being able to bring up an external connection.
Just to highlight the naieveity of the author, here’s an extract from the article:
given that Eircom has top-notch data analysing capabilities on its customers and their habits, could it not be a bit more proactive in taking some action against this type of thing?
Such as looking at business customers’ bills and figuring out that a hefty chunk of internet calls made on weekends and evenings do not generally mesh with business habits in Ireland? In fairness to Eircom, it argues that to do this would be extremely difficult. It has 230,000 ISDN customers.
Some companies in Ireland do work weekends. Given that this problem only occurs with a minority of customers in the first place, how do you discern which company might genuinely be working the weekend between the one which has set up its equipment wrong? Start calling all customers with internet charges on the weekend